Is there a refund policy?

Should a student’s enrollment be terminated or canceled for any reason, all refunds will be made according to the following. Cancellation requires the submission of Form 108 by electronic mail to info@usnannyinstitute.com or by termination. If the Nanny Institute does not accept the student or the student does not start any classes and cancels within (3) business days after making payment and signing the enrollment agreement, 100% of tuition (less the $50 non-refundable enrollment fee) will be refunded. Cancellation after enrollment through 25% of the program will result in a Pro Rata refund. Program completion is computed on the number of clock hours of courses completed to the total program clocks hours or the number of days since enrollment to the total number of days allocated to complete the program, whichever is greater. Canceling after completing more than 25% of the program (courses and/or time allocated) will result in no refund. Refunds will be made within 30 days of termination of the student’s enrollment or receipt of Cancellation Notice (Form 108) from the student.

Are the classes available in Spanish or other languages?

Currently, all classes are available in English only.

Will I need to buy textbooks?

No, all the course materials are available online and included in the tuition and fees. Every course has a study guide that can be downloaded and used to capture notes from the course. The courses are copyrighted and cannot be saved on a personal computer in any way. The exceptions are reference materials and course study guides, which can be downloaded from the Additional References page in the student portal. Any personal notes taken during the program can be saved as a reference. Amslee Institute grants unlimited access to all the course materials during the 12 weeks of enrollment.

I am not living in the United States and I am not a US citizen, can I enroll?

Yes, you can enroll online and complete the program from any location in the world. Job placement services; however, are only available to those living in the United States.

You do not need to be a United States citizen but you must upload a copy of a government-issued identification from any recognized country to verify your identity.

Do these programs count for the US Nanny Association Certifications?

Yes. All programs (Basic, Intermediate, Advanced, Specialist and Professional Childcare, Newborn Care Specialist and eLearning Facilitator) are accepted by the US Nanny Association for the training requirements to earn the Nanny and Childcare Provider (NCP) Credential. The Newborn Care is accepted by the US Nanny Association for the training requirements for the Newborn and Infant Care Professional (NICP). The Professional Childcare program is accepted by the US Nanny Association for the training requirements to earn the Professional Nanny and Childcare Provider (PNCP) Credential.

The US Nanny Association and the US Nanny Institute are separate entities. Like many childcare businesses, the US Nanny Institute is an organization member of the US Nanny Association.

I’ve been a Nanny for over 10 years, can I skip some programs and just take the 10 hours of the Professional program?

No, the programs are designed and approved as a comprehensive curriculum. Every course, including those in the Basic and Intermediate programs, are designed to cover the fundamentals as well as provide advanced training on the subject matter for those students with significant childcare experience. The programs provide collegiate-level education and must be completed in order from Basic to Intermediate, then Advanced, Specialist and Professional.

Can I watch the classes on my phone? ​

Yes. You can download the SAP Litmos app and log in to your student portal on your phone. Each class has a study guide that can be completed so you may want to download or print the study guide from a computer prior to watching the class on your phone.

Are there financial payment plans, discounts or sales?

The US Nanny Institute offers Enroll As You Go which allows you to make $350 payments over time by purchasing each level separately. This allows students to pay for 10 hours of class at a time. Our eCommerce platform is Shopify and Shop Pay allows for you to select a payment plan option for a program purchase.

The US Nanny Institute also offers scholarships, when available. While businesses can offer payment programs, discounts and sales, Amslee Institute is a career college and adheres to the Department of Education requirements. Licensed post-secondary schools must comply with 6E-1.0032(7), F.A.C which states, “Tuition or fee discounts are not permissible.”

What are the enrollment requirements?

Enrollment requires students to be at least 18 years old and have a government-issued identification (from any recognized country). Students sign up online by paying the tuition and fees, then immediately checking their email SPAM or Junk folder to access and log in to their student account. Students must sign an Enrollment Agreement and upload a copy of government-issued identification. Within 30 minutes of signing the paperwork and confirming the student’s identity, the classes will unlock in the student’s account and they can begin the program.

Program Requirements

Can I take just the classes and not the exams?

Yes, you can audit the program. While auditing a program, students will have access to all class materials but will not need to complete the quizzes or exams. Students communicate this choice by submitting a signed Program Audit Form. Fees for auditing are the same as those for programs in which credit is received.

Can I transfer credits from another college program?

No. Due to the specialization of our program to nannies who work in the home environment, transfer credits from other institutions are not accepted.

Can I take the classes in any order?

Yes, within each level you are able to select the order in which you take the classes. The levels must be taken in order so you will not have access to the Intermediate classes (level 2) until you have completed the Basic program (level 1).

Can I fast forward or replay classes?

No. To ensure all students complete the program and attend all classes, the online student management system requires that all classes be viewed and the practice quiz to be completed for the proficiency exam to be unlocked. While you cannot fast-forward through a class, you can rewind and/or replay the class as many times as you would like during the 12 week enrollment period.

Can I skip some classes and still take the proficiency exam?

No, students must complete all courses and submit the required documents prior to the exam. The exam is locked by the online learning system until the program requirements are completed.

Program Completion and Career Services

How long does it take to get the certification after I pass the exam?

Immediately. You will be able to download your certification and transcript immediately upon completing all the program requirements.

Do the certifications expire?

No, once earned, the certification remains valid. Continuing education is strongly encouraged so that students can progress their careers.

How can graduates work with Nanny Institute’s partners?

Graduates and Nanny Institute partners – reputable Nanny Agencies and Domestic Placement Services across the United States – have the option but not an obligation to work with each other. Graduates seek top jobs that are often filled by agencies and agencies recruit top talent to fill their best jobs. Amslee Institute provides information and introductions but all job placement services provided to graduates by a Nanny Agency or Domestic Placement Organization are the sole responsibility of that agency or organization. It is up to the graduate and agency to engage with each other. The Nanny Institute does not guarantee employment.

What career services are included with the program?

Job placement courses are included and provide training on how to write a resume, search for a job, interview, complete a work agreement, and negotiate compensation.

How long does it take to complete the program? ​

It depends on the student. The online program will go at the pace of the student who can finish in days or take up to 12 weeks. The Basic program will load first into the online student portal and the Basic exam will be unlocked when all the Basic level classes and required paperwork are completed. Amslee staff review submitted documents and attempt to approve correctly submitted materials within 1 business day. Amslee Institute reviews all student submissions within 5 business days; however, incomplete documents and/or an inability to verifying documents may require additional time. The Childcare Certifications are issued electronically immediately upon the completion of the program.